Geeks b2b
The Geeks B2B platform offers remote IT management services to businesses, ensuring proactive monitoring to prevent crashes, disk space shortages, and printer ink depletion. Easily manage the apps via web or mobile app for seamless control and convenience.
Services
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design web
design app
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Problem
Users have expressed dissatisfaction with the web application’s usability, citing difficulties in tracking and managing their IT tech efficiently. Moreover, clients have noted outdated visual design elements, hindering user engagement.
To address these challenges, several technical aspects require attention:
- Usability Issues: The application lacks intuitive navigation, necessitating an evaluation of information architecture and interaction design to streamline user workflows and enhance efficiency.
- Performance Optimization: Slow loading times and unresponsive interactions impact user satisfaction, requiring optimization of code execution and data retrieval to ensure swift response times.
- Visual Design Overhaul: Outdated design elements need modernization to improve readability and engagement, incorporating contemporary elements and visual hierarchy.
Addressing these challenges holistically will lead to a web application that meets user expectations and efficiently facilitates IT tech tracking and management.
Approach
To enhance the web application’s usability and design, a comprehensive UX-focused solution is required:
Usability Improvement: Evaluate navigation and interaction design for smoother workflows. Introduce intuitive menus and streamline access to essential features for enhanced efficiency.
Performance Optimization: Address slow loading times and unresponsive interactions by optimizing code execution and data retrieval. Ensure swift response times to elevate user satisfaction.
Visual Design Upgrade: Modernize the design with updated elements and a clear hierarchy. Incorporate contemporary visuals to improve readability and engagement.
User Feedback Incorporation: Establish feedback mechanisms to gather insights from real user experiences. Use surveys and testing to iteratively enhance usability and satisfaction.
Implementing these measures comprehensively will elevate the web application, meeting user needs effectively and optimizing IT tech tracking and management.
userflow
wireframe
typography
color
design(web)
design(mobile)
